Get in touch to book your first appointment

+1 (510) 552-6851
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Frequently Asked Questions

Why do I need to give my location to inquire?

Providing our team with your location will help us assess whether we are able to provide home care assistance in your area. We won’t ask for your exact address until we both feel that we are the right fit for your needs and need to schedule a home assessment. Currently we are able to offer our services in Southern California. 

Why do I need to give both my phone number and email address?

We want to be able to get in touch with you as soon as possible once you inquire about our home care services. Whilst you can note your preferred contact method, our team may try to contact you via your other details if they’re unable to reach you. 

Is there a minimum number of hours to book a caregiver?

To ensure that we can provide the best care for your loved ones, we have a minimum of 8 hours a day for 4 days a week in order to book our home care services.

When can I expect to hear back after submitting the Contact Us form?

Please expect to hear from us within 24 hours of submitting our Contact Us form, or the next business day at the latest.

Do I need to have anything prepared when you get in touch with me?

There is no need to have anything prepared when we get in touch. The only thing we ask is to let us know what kind of care your loved ones have received if you’ve used another home care agency in the past. This will help us gauge the type and level of care needed for your loved one.

What will happen during a home assessment?

Our free home assessment helps us assess what type and level of care will be needed. More importantly however, it’s the perfect opportunity for you to meet our team. We want you to have the confidence and peace of mind that we will take care of your loved one, by not only providing a personalized care plan but by pairing them with the right caregiver.


Become a Caregiver

Be part of changing someone’s life for the better by joining the Golden Arches family. We’re hiring professional caregivers to help us provide seniors the assistance they need to live dignified lives in the comforts of home across California.

Apply Now!